PRIVACY POLICY
Privacy Policy
Effective: January 1, 2023
Last Reviewed: March 8, 2025
Welcome to the Mayfield College Privacy Policy (the “Policy”). For purposes of this Policy, the terms “Mayfield”, “College”, “we,” “us,” and “our” refer to Mayfield College, and all of its parents, subsidiaries and affiliates. “You” or “your” refers to you, as a user of our educational services, including any use of our websites, software applications, and mobile apps, whether operated by us or on our behalf (“Services”). It is important that you read this Policy together with any other privacy notice we may provide on specific occasions when we are collecting or processing your Personal Information so that you understand how and why we are using your data. This Policy supplements those other notices and is not intended to override them.
Please note that Mayfield College does not sell your Personal Information. Mayfield College does not share or sell SMS opt-in, or phone numbers for the purpose of SMS. We use your phone number solely to communicate relevant, conversational information. SMS consent and phone numbers are not shared with any third parties/affiliates for marketing purposes.
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. BY INTERACTING WITH MAYFIELD COLLEGE, YOU ACKNOWLEDGE YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY AND THAT WE WILL COLLECT, USE AND SHARE YOUR INFORMATION AS SET FORTH BELOW.
PERSONAL INFORMATION WE COLLECT
“Personal Information,” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to any individual or a household. It does not include anonymous or aggregated data that cannot be associated with an individual or household.
We may collect, use, store and transfer different kinds of Personal Information about you, which we have grouped together as follows:
- Identifiers such as first name, maiden name, last name, alias, username or similar unique personal identifier, student ID, account name, online identifier, mailing address, email address, telephone numbers, physical characteristics or description, criminal background status, date of birth, and place of birth.
- Educational Information such as educational records that contain information directly related to a student and which are maintained by an educational institution or agency or party acting for the institution or agency, like courses, enrollment status, transcripts, and grades.
- Financial Information such as student financial aid information, tax information, bank account number, credit or debit card number, and account balance and payment details.
- Commercial Information such as details about payments to and from you and your payment history, other details of products and services you have purchased from us, or purchasing or consuming tendencies or histories.
- Characteristics of protected classifications under California or federal law such as race, color, sex/gender, marital status, tribal affiliation, national origin, disability status, military or veteran information, and age.
- Professional or Employment-Related Information such as your education, training, prior work experience, references, certificate, licensure, or other professional information, military affiliation and status, and post-graduation employment and earnings.
- Audio and Visual Information such as digital photographs, audio recordings, and videos.
- Internet and other electronic network activity information such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Services.
- Usage Data includes information about how you use our Services
Sensitive Personal Information. We collect Personal Information that is defined as “Sensitive Personal Information” under California law, including driver’s license, state identification card number, passport number, social security numbers, race or ethnic origin, and health information. We do not use or disclose Sensitive Personal Information for any business purposes other than as permitted by law, including to providing good and services, verifying your information, processing payments, providing financial aid, ensuring security and integrity, and/or as permitted by further regulations.
We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Information but is not considered Personal Information as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your Personal Information so that it can directly or indirectly identify you, we treat the combined data as Personal Information which will be used in accordance with this privacy notice. Mayfield College will not share SMS opt-in or consent status for non-service-related purposes.
Retention. For each of these categories of Personal Information, we will retain the information as long as is reasonably necessary to fulfill the purpose for which it was collected, to comply with applicable laws and regulations, and/or to support any claim, defense, or declaration in a case or before a jurisdictional and/or administrative authority, arbitration, or mediation panel.
Information You Provide to A Third Party. The Services may include links and plug-ins to websites operated by third parties such as X, Facebook, and Instagram buttons (“Third-Party Sites”). Mayfield does not control any Third-Party Sites and is not responsible for any information they may collect. The information collection practices of a Third-Party Site are governed by its privacy policy. It is your choice to enter any Third-Party Site. We recommend that you read its privacy policy if you choose to do so.
Children’s Privacy. The Services are intended for adult use only and is not directed towards children, minors, or anyone under the age of 16. If you are under the age of 13, you are not authorized to provide us with any Personal Information. If the parent or guardian of a child under 13 believes that the child has provided us with any Personal Information, the parent or guardian of that child should contact us at the email address below and ask to have this Personal Information deleted from our files.
HOW WE COLLECT YOUR PERSONAL INFORMATION
Web analytical Information is automatically collected when you visit our Services. Mayfield also collects and uses Personal Information that you provide to us voluntarily online or offline when you contact us, respond to an advertisement, request information, apply to the University as a potential student, employee or contractor, visit one of our locations, receive a photo ID at a Mayfield location, register for classes; apply for financial aid, order educational or other products and services, interact on social networks, apply to on our clinical partners, or use our career services, learning assessments or other interactive tools. While the exact nature of the Personal Information may vary depending on the type of response or service requested, throughout your affiliation with Mayfield, we may collect Information about you to the extent it is necessary and applicable for the intended purposes.
The information we collect through your inquiries, interactions, and the application processes is necessary to provide relevant information, to evaluate candidates for admission, employment or contracting, and to provide general services related to such inquiries.
Personal information collected through the financial aid application process is used to determine financial aid opportunities and eligibility.
Enrolled students and alumni may provide additional information to Mayfield to provide any services related to an academic institution and to coordinate with partners, clinical placement facilities, transportation providers, potential employers, campus events, service activities, commencement ceremonies, and all other events an employee, contractor, student or alumnus may attend or participate in.
Photographs, biometric data, and background check information may be collected as necessary for security purposes and to comply with relevant clinical, licensing, and employment requirements.
Mayfield may combine all of the information we collect or receive about you for the stated purposes and may aggregate or deidentify your information for analytical, statistical, academic, legal, and business purposes.
We will keep your information only for as long as it is necessary to fulfill the purposes described in this policy, unless a longer retention is required or permitted by law.
We may delete or de-identify your information sooner if we receive a verifiable deletion request, subject to exemptions under applicable law. The retention period that applies to your information may vary depending on the services you use and your interaction with Mayfield.
To be removed from any future communication, email or otherwise, click here.
HOW WE USE YOUR PERSONAL INFORMATION
Our primary purpose for collecting Personal Information is to provide you with products and services you request. We may also use your Personal Information for the following business purposes:
- To determine your admissibility for your selected educational program
- To process your application and enroll you in an education program
- To determine your eligibility for financial aid, scholarships, and grants
- To verify your educational background during the enrollment process
- To provide career services assistance
- To provide requested products and services
- To respond to your inquiries and provide customer support
- To communicate with individuals in written, electronic, and verbal form
- To maintain students records and transcripts
- For internal business purposes such as complying with our internal policies or improving our Services
- To verify information
- To connect you with relevant career and other resources
- As otherwise permitted or required by law
- As necessary to comply with legal requirements, to enforce our Terms of Use and Code of Conduct, to prevent fraud, to co-operate with law enforcement and regulatory authorities, and to stop other prohibited, illegal, or harmful activities
- For purposes disclosed at the time you provide your information or as otherwise set forth in this Policy
How We Protect Information. We use industry-standard security and take commercially reasonable measures to secure and store your Information to protect against the loss, misuse, and alteration of the Information under our control. Unfortunately, no data transmission can be guaranteed to be completely secure. As a result, although we will utilize such measures, we do not guarantee you against the loss, misuse, or alteration of Information under our control, and you provide Information to us at your own risk. You should always be cautious in the handling and disclosure of your Personal Information and should avoid sending Personal Information through insecure online or other methods.
HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We disclose your Personal Information to third parties only in the ways that are described in this Policy and with our business partners, suppliers and sub-contractors in order to provide you with our Services and perform any contract we enter into with them or you.
Information You Instruct Us to Share. You may be presented with an option to have us send certain information to third parties or give them access to it. If you choose to do so, your Personal Information and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties. Mayfield College does not share or sell SMS consent and phone numbers with any third parties/affiliates for marketing purposes.
Service Providers. We may use service providers to perform certain business services on behalf of us or the Service, and may disclose Personal Information to such service providers as needed for them to perform these business services. Service providers are only allowed to use, disclose or retain the Personal Information to provide these services and are prohibited from selling Personal Information. Business services provided include, but are not limited to, hosting services, software as a service, document management services, communications services such as email, text, and chat services, software and website development services, financial aid services, lending and loan processing services, accounting and audit services, compliance services, analytic services, employment, employment verification services, and proctoring and testing services. Mayfield College does not share or sell SMS opt-in, or phone numbers for the purpose of SMS. We use your phone number solely to communicate relevant, conversational information. SMS consent and phone numbers are not shared with any third parties/affiliates for marketing purposes.
Categories of Personal Information that have been disclosed for a business purpose in the past twelve months include:
- Identifiers
- Educational Information
- Financial Information
- Characteristics of protected classifications under California or federal law
- Professional or Employment-Related Information
- Audio and Visual Information
- Internet and other electronic network activity information
- Usage Data
Externship and Clinical Experiences Sites. You may participate in an externship or one or more clinical experiences with a third-party while receiving Services from us. At your direction, we may share Personal Information with a business or one or more of our affiliated sites, who may use your Personal Information for the purposes of providing you with an externship or clinical experience. Mayfield College will not share SMS opt-in or consent status for non-service-related purposes.
Legal Process. Subject to applicable law, we may disclose information about you (i) if we are required to do so by law, regulation or legal process, such as a subpoena; (ii) in response to requests by government entities, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss; or (iv) in connection with an investigation of suspected or actual unlawful activity.
User Disclosures. Some Personal Information is disclosed as a matter of course as a result of your use of certain Services. Any Personal Information shared via any public forum using the Services or on another website (such as Facebook, Google, LinkedIn, Instagram or X) may become public information. We cannot control the use of information disclosed in these public forums. You should exercise caution when disclosing information in these public areas, especially your health information and location data, and be careful how you disclose your Personal Information. Content posted in public areas of the Services, including advice and opinions, represents the views and is the responsibility of those who post the content. We do not necessarily endorse, support, verify, or agree with the content posted. If you have any questions or comments about any content posted using the Services, please contact us at the address below.
USERS ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF PRIVACY OR OTHER HARM RESULTING FROM THEIR OWN VOLUNTARY DISCLOSURE OF PERSONAL INFORMATION IN PUBLIC FORUMS
Personal Information Sold or Shared. We have not sold any Personal Information in the past twelve months. Mayfield College will not share SMS opt-in or consent status for non-service-related purposes. SMS consent and phone numbers are not sold or shared with any third parties/affiliates for marketing purposes.
CALIFORNIA PRIVACY RIGHTS
California Consumer Privacy Act. The California Consumer Privacy Act (“CCPA”) provides California residents with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.
Upon verification of your identity you may:
- No more than twice in any 12-month period, request disclosure of the following information:
- Categories of Personal Information we collect.
- Categories of sources from which Personal Information is collected.
- Categories of Personal Information sold or disclosed to third parties.
- Categories of third parties with whom such Personal Information is sold or disclosed.
- Business or commercial purpose for collecting, sharing, or selling Personal Information.
- Specific pieces of Personal Information we collect.
- Request to correct inaccurate Personal Information.
- Request deletion of your Personal Information, subject to the exceptions provided by law.
- Opt-out from having your Personal Information sold to or shared with third parties, if applicable. Mayfield College does not share or sell SMS consent and phone numbers with any third parties/affiliates for marketing purposes.
- Limit use and disclosure of Sensitive Personal Information for any purpose other than the pre-approved business purposes identified in the privacy law. Our use of Sensitive Personal Information is already limited to the approved business purposes identified above.
Requests can be submitted by calling (760) 328-5554 or through our online request form.
Please note that these rights apply only to California consumers, job applicants, employees, and business contacts. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. Except where you have provided an agent with a Power of Attorney pursuant to Sections 4000 – 4465 of the California Probate Code, when using an authorized agent you must: (1) provide the agent with signed permission clearly describing their authority to make a request on your behalf; (ii) verify your own identity; and (iii) directly confirm that you have provided the authorized agent permission to submit the request. That agent must also be able to verify their identity with us and provide us with their authority to act on your behalf.
The verifiable consumer request initiated by you or your authorized agent must:
- Include your full legal name, email, and phone number, which we will need to contact you in order to verify that you are the person about whom we collected Personal Information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. One of our representatives will contact you in order to verify your identity. You may need to provide additional information in order to verify your request. Depending on the nature of the request, we may require additional verification actions be taken, including but not limited to providing a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request. We will only use this information to verify the requestor’s identity or authority to make the request.
The CCPA provides the right to be free from discrimination if you choose to exercise your rights under the statute, and Mayfield will not discriminate by:
- Denying you goods or services.
- Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Providing you a different level or quality of goods or services.
- Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Exceptions. These rights are not absolute and are subject to certain exceptions. For example, we cannot disclose or permit access to specific pieces of Personal Information if granting your request would present a certain level of risk to the security of the Personal Information at issue, your account with us or the security of our Services. We may deny your deletion request if we need to retain the information under certain circumstances, for example, when it is necessary for us or our service providers to complete a contract or transaction with you or to comply with legal obligations.
CHANGES TO THIS PRIVACY NOTICE
Mayfield may revise, modify, or amend this Policy at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
QUESTIONS ABOUT THIS POLICY
For questions or comments regarding our Policy, please contact us at: privacy@mayfieldcollege.edu or (760) 328-5554
COMMUNICATIONS AND OPT OUT
Text Messaging: Mayfield College may send you conversational, operational and informational sms/text messages about your use of the Services at the phone number you provided us. Standard text messaging and data rate charges applied by your cell phone carrier will apply to text messages we send. Message frequency may vary. If you change or deactivate the phone number you provided to Mayfield, we ask that you update your account information to help prevent us from inadvertently communicating with anyone who acquires your old number. Mayfield College is not liable for TCPA violations caused by a carrier network failure or malfunction. Under no circumstances will Mayfield be liable for any direct or indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with use of text messaging whether or not Mayfield College has been advised of the possibility of such damages. Text messaging may not be available via all carriers. Mayfield does not guarantee the successful delivery of text messages by your wireless provider. Mayfield and the mobile carriers (for example, T-Mobile) are not liable for delayed or undelivered messages. Mayfield will not be liable for losses or damages arising from (a) non-delivery, delayed delivery, or misdirected delivery of a text message; (b) inaccurate or incomplete content in a text message; or (c) use or reliance on the content of any text message for any purpose.
Opt-Out: You may opt out of receiving text messages from Mayfield at any time by replying STOP to any text message from Mayfield, by emailing your opt-out request to privacy@mayfieldcollege.edu, or by calling (760) 328-5554. You may continue to receive text messages for a short period while the we process your request, and you may also receive text messages confirming the receipt of your opt-out request. After this, you will no longer receive messages from us. If you experience issues with the messaging program, you can text with the keyword HELP for more assistance, or you can reach us directly by email at info@mayfieldcollege.edu or by calling (760) 328-5554.